FAQ
Q1: What is your company's competitive advantage?
A1: Pethuhou is a professional home automation R&D, production and marketing (three-in-one) manufacturer with 7 years of overseas sales experience.
Q2: How is your company's production capacity?
A2: Complete smart pet supplies, feeders, water dispensers: 80,000-100,000 units/month. Q3: What is the MOQ?
A3: Online order: OEM/ODM: Our minimum order quantity is 200 pieces per model, but we accept small order as trial order.
Q4: What is your delivery time?
A4: Within 3-5 working days for sample order, 7-15 working days for bulk order.
Q5: What shipping method can I choose? How's the shipping time?
A5: For EU/US, Middle East and other countries: Small order: by air express by DHL, UPS, TNT, FedEx, Aramex, etc., about 3-7 days. For large order: about 7-12 days by air, 15-35 days by sea.
Q6: Why did we choose Pethuhou?
A6: 0 Risk Policy: In case of any dissatisfaction, return it within 7 days.
Q7: How do you guarantee the quality?
A7: Usually we will send you samples first to confirm everything. We will make large orders according to your requirements. The order can also be placed by sample order, small batch order, or Alibaba Trade Assurance, it can guarantee the quality and delivery, if there is quality difference, Alibaba will help you and refund you.